Copper River Native Association
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Administrative Assistant Workforce Development
at Copper River Native Association
The position will be the primary contact for the Tribal Community Services (TCS) Department, including providing general support for all TCS staff and clients.
- Maintain confidentiality in regards to staff, clients, files, and program matters.
- Receive visitors professionally and cordially. Provide appropriate information and assistance.
- Answer phones, take messages, schedule appointments for TCS Staff.
- Assist clients in the completion of application for services. Review the application for completeness
- Determine if all required documentation is on file. Prepare and present paper work for payments.
- Coordinate Travel arrangements in conjunction with the Purchasing & Travel Coordinator. Gather trip reports.
- Maintain TCS Departmental files of all programs and in accordance with the compact guidelines maintain accurate and complete participant data.
- File and retrieve records and reports according to alphabetical, coded, or other established file system.
- Complete computer-based tasks related to documentation in the appropriate format (e.g., typing, correspondence, memos and reports; completing applications; meeting minutes and agendas; registration and billing; personnel paperwork; request for proposals; contracts; creating charts, graphs and tables).
- Encourage and build communication with team members, other providers, and other agencies.
- Develop a referral process to other CRNA and outside agencies. Maintain a data base of agencies resources to refer client to.
- Keep TCS Staff current on the various resources, and information regarding existing services and resources available.
- Keep a neat and orderly work station. Ensure all windows, doors, lights, coffee pots are off and locked.
- Manage projects as assigned, completes projects as outlined by the supervisor in a timely manner.
- Arrange meetings and events as directed; to include but not limited : securing location, arranging equipment and necessary supplies, notifying participants, creating agenda; and completing event or meeting evaluation.
- Coordinate supplies and equipment orders, including processing invoices for supervisor approval and submission to Finance.
- Cross-train and provide back-up for Life Skills Coach.
- Adhere to policies and procedures.
- Perform other duties as assigned.
NECESSARY KNOWLEDGE, SKILLS, AND ABILITIES
- Strong understanding and sensitivity to Alaska Native culture and lifestyle, with demonstrated experience working effectively with Alaska Native population.
- Strong written, analytical, verbal, and interpersonal skills.
- Effective oral and written communications skills with sensitivity to lifestyles of targeted participants.
- Skills in operating personal computer using a variety of computer software.
- Ability to keep accurate records and produce timely and accurate written reports.
- Ability to maintain strict confidentiality as required for HIPAA, other regulations and organization matters.
- Ability to learn and apply program/agency operating policies and procedures.
- Ability to manage multiple priorities and tasks concurrently and meet deadlines.
- Ability to establish and maintain cooperative working relationships, including outside contacts.
- Ability to work independently as well as with teams.
- High school diploma or equivalent.
- Four (4) years related experience working with social services programs.
- Proficient in office operation, organization skills.
- A combination of experience, education, and training may substitute for degree requirements on a year for year basis.
- Associates or Bachelor’s degree in social services or related field.